Privacy Policy

This policy explains what personal data Golden Motif ("we", "us") collects when you use goldenmotif.com, why we collect it, and what rights you have. We keep data collection to a minimum.

Who we are

Golden Motif is a leather goods business based in Milan, Italy. We are responsible for the personal data described in this policy. You can reach us at info@GoldenMotif.com.

What we collect

• Contact form: if you send us a message, we receive your name, email address, company (optional), area of interest and your message. The form is delivered to us by email and is not stored in a separate database on this website.
• Server logs: our hosting provider automatically records technical information when you visit the site, such as your IP address, browser type, the pages requested and the time of the request. This is used to deliver and secure the site.
• Currency preference: when you choose a display currency (EUR, USD or CAD), your choice is saved in your own browser so the site can remember it. It is not sent to us. The site also picks a default currency from your browser's language setting.

This website does not use advertising cookies, tracking pixels or analytics tools at the time of writing. If we add analytics in the future, we will update this policy first.

Orders and payments

We do not take payments on this website. Purchases are made on our Etsy shop (GoldenMotifEU), where Etsy handles checkout, payment details and order data under Etsy's privacy policy.

How we use your data

• To reply to your enquiries, including wholesale, bulk and custom order requests. This is necessary to take steps at your request, and it is in our legitimate interest to respond to you.
• To run, secure and improve the website.

We do not sell your personal data and we do not use it for automated decision-making.

Who we share data with

• Email provider (GoDaddy): delivers contact form messages to our inbox.
• Hosting provider (Vercel): hosts the website and processes server logs.
• Google Fonts: the site loads fonts from Google, so Google receives your IP address when a page loads.
• Etsy: if you click through to buy, Etsy's own terms and privacy policy apply.
• Social networks: links to Instagram and Facebook take you to those services, which have their own policies.

Some of these providers may process data outside the European Economic Area, under their own safeguards.

How long we keep it

We keep enquiry emails for as long as needed to deal with your request and any follow-up, and for reasonable business records, then delete or archive them. Server logs are kept by our hosting provider for their standard retention period.

Your rights

Depending on where you live, you may have the right to access your data, correct it, delete it, restrict or object to its use, and receive a copy of it. To exercise any of these rights, email info@GoldenMotif.com. You also have the right to complain to your data protection authority. In Italy this is the Garante per la protezione dei dati personali.

Children

This website is not aimed at children, and we do not knowingly collect their personal data.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

See also our Terms of Service and Shipping & Returns, or contact us.